Public Storage - Storage in North Bay Village

Adeline

There are many loopholes in the safety and security here. If you must rent here, do not buy their insurance! IT IS A SCAM! Bring a homeowner's or renter's insurance policy. Their insurance company will give any bogus reason to not pay out claims.

Chad

When the employees reviewed the alleged thief's access history, it was found out that the man had been there regularly and spent an hour or more in the facility on occasions. The security footage from the parking lot shows him leaving with nothing at all even after staying there over an hour. Another video shows him putting several things in his car. However, the surveillance video is so poor, especially compared to the technology that currently exists, that we couldn't make out the items that he loaded into his car. The police could barely make out faces on the footage. Since his personal lock has been sawed off and he's been locked out of the unit, that tenant has not been back to fight his case. How is it that he'd been there regularly in the past, but now he's missing in action? Weeks have gone by and the same lock that was was placed on his unit by management is still there.

Ashley

Check out my Yelp review and photos!

Paulina

Employees will insist that you have to have insurance at the time of move-in BUT YOU DO NOT HAVE TO BUY THEIR SCAM!

Lesly

DO NOT RENT HERE!

Xavi

I've been renting here for 3 years. My storage unit was recently burglarized. MY LOCK WAS NOT BROKEN OFF; BUT MANY ITEMS ARE MISSING!

Sebastian

Public Storage is scamming the public out of millions via the bogus insurance policy that is forced upon tenants. Its affiliate, Sedgwick, is wrongfully denying claims to satisfy its client--Orange Door Insurance. Do not be fooled. Orange Door Insurance is Public Storage. Their goal is simple--take your money and keep it. I've read horror stories of customers on various websites that were denied claims even when their lock had been broken off!

Halle

Was an easy and fast process very delightful customer service. Made my stressful move smoothly.

Allen

Because I've been paying for their insurance policy, that I was told that I had to have at the time I moved in, I filed a police report and insurance claim.

Arabella

District Manager, Jimmy was amazing and so helpful! Morley was also very kind and helpful too! They accommodated all my needs and definitely recommend using this facility!!!

Griffin

This is a classic tale of American capitalism, deception and greed!

Bristol

What makes matters worst is that when the police arrived, they noticed that their unit, which is on the other side of my old unit had been burglarized also! The wire ceiling above their units was cut open. The staff told the officers that they didn't know how long their ceiling was cut open like that! So they don't even check regularly!

Kingsley

The truth is that THERE IS NO WAY SECURE YOUR ITEMS HERE! Don't let their big display of camera monitors in the office make you feel safe! There are about 3 cameras! None in the elevators or on the floors. The pedestrian doors to the gate can be opened without a code. The entrance to the facility is open 24/7. All of this makes it super easy for people to get in and pick through people's things without ever being caught. There's even possibility of violent attacks without any proof of the crime!

Zechariah

Helpful staff and very clean storage my stuff feels secure while I'm moving

Julien

Not cheap but clean with good customer service

Laura

Needless to say, they denied my claim. The goal is to get as many consumers to buy coverage, only to deny claims when things happens. Their reasoning for denying my claim is that there is no proof of forced entry! No, my lock wasn't broken off but clearly some really savvy thieves found their way inside. It could've been the mesh ceiling or wall!